Protocol Update for Prescription Medications
New information update for our clients who purchase controlled prescription medications for their pet(s). In January 2021, all veterinary clinics are required by law to follow
guidelines to address the opioid crisis in our country. When your pet requires a controlled or monitored substance, we will be required to record your date of birth, your driver’s
license number, and your signature when you pick up that medication. If you send someone else to pick up the product for you – they will be required to give us that information as well.
Retail pharmacies have been recording this data for years and the scope of coverage has now increased to include veterinary clinics. We apologize for any inconvenience to you as
we collect all of the required data and signatures, but these changes are a necessary part of our daily operations now.
Because of these guidelines and additional reporting requirements we are having to follow – controlled substance prescriptions are going to take longer to get filled for your pet. Please allow at least 24 hours for us to complete these for you.
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